We are happy to help you find suitable and qualified care professionals for your children, relatives or household. The basis for this is provided by our expertise and well developed network of partners.

As part of our referrals service, we also assist you with questions on the various hiring possibilities, selection criteria, interviews and any difficulties you encounter with the care service.

The referrals service is free of charge for you – with the exception of referrals to au pairs. In Germany, there is referral fee for this service of approx. €400 (in Austria up to €650). There is also a limited number of emergency care places available to you for free. You are, however, responsible for the workers’ running costs.

This is how the referrals process works:

  • You call our institute using the free telephone number.
  • The important details in the first phone call are: the company name, the type of referral required and a phone number or e-mail address for further contact.
  • For a more detailed clarification of your requirements, a nearby specialised counsellor from the Work-Life Service will call you back within 48 hours – in urgent cases, on the same day.
  • You may also be given some additional information, such as on financing possibilities, types of employment and the legal situation.
  • After clarifying your needs, we search through our pool of professionals in the respective field. If there is no availability in your area, we will begin a targeted search for staff.
  • The processing time lasts between 2 and 6 weeks.
  • The processing time may take longer in the event of very specific requirements or queries from rural areas. You will be given precise information on this. For this reason, it is important that you contact us as early as possible!

You can contact the Fürstenberg team around the clock at:

Naturally, every contact you make with us is strictly confidential and anonymous.




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